Cookie Policy

This Cookie Policy was last updated on 19 January 2024 and applies to citizens and legal permanent residents of the United Kingdom.

1. Introduction

Our website, https://www.rlmcommercial.co.uk (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

6. Placed cookies

Wistia

Statistics, Marketing

Usage

We use Wistia for video display. Read more

Sharing data

For more information, please read the Wistia Privacy Statement.

Statistics

Name

wistia-video-progress-*
Expiration

persistent
Function

Store if the user has seen embedded content

Marketing

Name

wistia
Expiration

persistent
Function

Store performed actions on the website

WooCommerce

Functional

Usage

We use WooCommerce for webshop management. Read more

Sharing data

This data is not shared with third parties.

Functional

Name

wc_cart_hash_*
Expiration

session
Function

Store items in shopping cart

WordPress

Functional

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name

wpEmojiSettingsSupports
Expiration

session
Function

Store browser details

Google reCAPTCHA

Functional, Marketing

Usage

We use Google reCAPTCHA for spam prevention. Read more

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Functional

Name

_grecaptcha
Expiration

6 months
Function

Provide spam protection

Marketing

Name

rc::c
Expiration

session
Function

Read and filter requests from bots
Name

rc::b
Expiration

session
Function

Read and filter requests from bots
Name

rc::a
Expiration

persistent
Function

Read and filter requests from bots

Elementor

Statistics (anonymous)

Usage

We use Elementor for content creation. Read more

Sharing data

This data is not shared with third parties.

Statistics (anonymous)

Name

elementor
Expiration

persistent
Function

Store performed actions on the website

Google Adsense

Marketing

Usage

We use Google Adsense for showing advertisements. Read more

Sharing data

For more information, please read the Google Adsense Privacy Statement.

Marketing

Name

_gcl_au
Expiration

persistent
Function

Store and track conversions
Name

google_adsense_settings
Expiration

persistent
Function

Provide ad delivery or retargeting

Pinterest

Marketing

Usage

We use Pinterest for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Pinterest Privacy Statement.

Marketing

Name

_pin_unauth
Expiration

1 day
Function

Store the user’s usage history

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name

_ga_*
Expiration

1 year
Function

Store and count pageviews
Name

_gid
Expiration

1 day
Function

Store and count pageviews
Name

_ga
Expiration

2 years
Function

Store and count pageviews

Automattic

Statistics

Usage

We use Automattic for website development. Read more

Sharing data

For more information, please read the Automattic Privacy Statement.

Statistics

Name

tk_qs
Expiration

30 minutes
Function

Provide functions across pages

Complianz

Functional

Usage

We use Complianz for cookie consent management. Read more

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name

cmplz_consented_services
Expiration

365 days
Function

Store cookie consent preferences
Name

cmplz_policy_id
Expiration

365 days
Function

Store accepted cookie policy ID
Name

cmplz_marketing
Expiration

365 days
Function

Store cookie consent preferences
Name

cmplz_statistics
Expiration

365 days
Function

Store cookie consent preferences
Name

cmplz_preferences
Expiration

365 days
Function

Store cookie consent preferences
Name

cmplz_functional
Expiration

365 days
Function

Store cookie consent preferences
Name

cmplz_banner-status
Expiration

365 days
Function

Store if the cookie banner has been dismissed

GDPR Cookie Consent

Functional

Usage

We use GDPR Cookie Consent for cookie consent management. Read more

Sharing data

This data is not shared with third parties.

Functional

Name

viewed_cookie_policy
Expiration

persistent
Function

Store if a message has been shown

Stripe

Functional

Usage

We use Stripe for payment processing. Read more

Sharing data

For more information, please read the Stripe Privacy Statement.

Functional

Name

__stripe_mid
Expiration

1 year
Function

Provide fraud prevention

Hotjar

Statistics

Usage

We use Hotjar for heat maps and screen recordings. Read more

Sharing data

For more information, please read the Hotjar Privacy Statement.

Statistics

Name

_hjSessionUser_*
Expiration

1 year
Function

Store a unique user ID

Microsoft Clarity

Marketing

Usage

We use Microsoft Clarity for heat maps and screen recordings. Read more

Sharing data

For more information, please read the Microsoft Clarity Privacy Statement.

Marketing

Name

_clck
Expiration

1 year
Function

Store a unique user ID
Name

ANONCHK
Expiration

Function

Name

MUID
Expiration

1 year
Function

Store and track visits across websites

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name

wpc*
Expiration

Function

Name

Console
Expiration

Function

Name

favoriteTables
Expiration

Function

Name

e_kit-elements-defaults
Expiration

Function

Name

_pin_unauth_ls
Expiration

Function

Name

lastExternalReferrer
Expiration

Function

Name

lastExternalReferrerTime
Expiration

Function

Name

NavigationWidth
Expiration

Function

Name

__paypal_storage__
Expiration

Function

Name

ub-emb-*
Expiration

Function

Name

__gsas
Expiration

Function

Name

_fbp
Expiration

Function

Name

cookielawinfo-checkbox-*
Expiration

Function

Name

__mpq_a36067b00a263cce0299cfd960e26ecf_ev
Expiration

Function

Name

session_locale
Expiration

Function

7. Consent

7.1 Manage your consent settings

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

RLM Commercial Insurance Solutions
15 Acorn Business Park, Leeds, LS14 6UF
United Kingdom

Website: https://www.rlmcommercial.co.uk
Email: info@rlmcommercial.co.uk
Phone number: 0191 917 5959

This Cookie Policy was synchronised with cookiedatabase.org on 7 February 2024.

GET IN TOUCH

Have a query or need to discuss your needs with a member of our team?
We would love to hear from you.
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15 Acorn Business Park • Killingbeck Drive • Killingbeck • Leeds • LS14 6UF
Tel. 0191 917 5959 Email. info@rlmcommercial.co.uk

 

 

RLM Commercial Insurance Solutions is an appointed representative of Gauntlet Risk Management Ltd who are authorised and regulated by the Financial Conduct Authority (FCA) under firm reference number 308081. You may check this on the Financial Services Register by visiting the FCA website, www.fca.gov.uk/register/ or by contacting the FCA on 0800 111 6768. RLM Commercial Insurance Solutions is Registered in England & Wales. Registered office: Gauntlet House, 15 Acorn Business Park, Killingbeck Drive, Killingbeck, Leeds, LS14 6UF. Company Registration No 15383229.